About Us

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HostKeep is a full service short-stays property management team based in Melbourne. We help property owners dramatically increase rental cashflow. We cover such an extensive range of services, you hardly have to lift a finger.

Our team has first-hand experience and knowledge of the market. We can elevate your rental property cash flow to the next level. We keep our eyes glued to comparable properties to make sure yours is as profitable as possible, without scaring guests away of course. We’re also across all major events in Melbourne so you earn a little bit extra when you should!

Services

aq_block_1-MAXIMISE YOUR CASHFLOW

MAXIMISE YOUR CASHFLOW

Stacked with first-hand experience and knowledge of the market, we can elevate your rental property cashflow to the next level. We keep our eyes glued to comparable properties to make sure yours is as profitable as possible, without scaring guests away of course. We’re also across all major events in Melbourne so you earn a little bit extra when you should!

aq_block_1-LOOK AFTER YOUR PROPERTY

LOOK AFTER YOUR PROPERTY

A property can be a source of acute migraine if not looked after properly. After every short stay, we inspect the property and clean the entire premise from top to bottom. We take every possible measure to ensure it stays well-maintained and continues to generate high cashflow.

aq_block_1-SERVICE GUESTS WITHOUT HASSLE TO YOU

SERVICE GUESTS WITHOUT HASSLE TO YOU

Providing a high level of courteous and genuine customer service is second nature to us. We handle the entire process, including responding to enquiries, organising bookings, greeting guests and resolving any issues during the stay. More importantly, it’s all done without you lifting a finger.

aq_block_1-FURNISH AND DECORATE YOUR PROPERTY

FURNISH AND DECORATE YOUR PROPERTY

Like any attractive hotel room, the presentation of the property is so important to enticing guests. And the experience within the property counts just as much. With our in-house interior designer, we help design your property for maximum mass appeal.


SIMPLE PRICING

Whether you want to maximise earnings or minimise risk, there is a HostKeep package for you!

Commencement package

$900

  • Ready to get starting with short-stay hosting? Our commencement fee of $900 (excluding GST) helps you take care of everything you need to succeed as a host.
  • Professional photography
  • Airbnb listing
  • Access HostKeep owners portal
  • Creation of comprehensive guest greet guide
  • Interior design advice
  • Variable pricing engine access

Property Management

19%

  • Ready to maximise your rental income? Hand over the keys and we will take care of everything for you.
  • Our management fee of 19% (excluding GST) of your gross rental revenue cover all services, including linen hire and purchase & restocking of consumables.
  • Bookings and calendar management
  • Active communications with guests
  • Variable pricing for fast and slow periods
  • 24/7 service and support for guests
  • Full provision of all linen
  • Hotel-standard cleaning, including laundry
  • Access to all our host resources
  • Detailed income and tax reporting

We Rent from You

CONTACT US

  • Want above market returns for your rental, but worried about the risk of low seasons and variable cashflow? We can make it happen!
  • Together we will decide on a fixed rate, which you will be paid regardless of season or market fluctuations. This is usually 5-10% above market value, depending on your property
  • Guaranteed, risk-free, above market rental earnings
  • We are your professional tenants. No late rent. Property maintained to the highest standard.
  • Minor property maintenance taken care of by HostKeep
  • Professional cleaning and detailing after each booking

Meet the team

Gareth Men

Director of Operations

Gareth is our Director of Operations. He oversees the day-to-day activities of a company, coordinating the traffic that is required to ensure guests and owners have fantastic experiences.

Amy Byrne

Director of Guest Experience

Making guests happy is at the core of everything we do. To deliver this, we are lucky to have Amy as our Director of Guest Experience. She keeps our 5-star ranking high, our turnovers hotel-quality, and our consumables stocked with everything guests love.

Stephen Colman

Director of Finance

Ensuring you never have to worry about cash flow, Stephen is our Director of Finance. He manages the financial aspects of your properties, ensuring guests pay on time and earnings hit your bank account like clockwork every month.

Daniel Ng

Director of Technology

Daniel manages the HostKeep technical infrastructure and online guest servicing as our Director of Technology. He ensures guest queries are answered quickly, calendars are kept up to date and emergencies are dealt with immediately – so you don’t have to lift a finger.

A Few Words from HostKeep's Clients

“HostKeep have provided an excellent standard of cleaning for my property and have, very importantly, been extremely reliable in both the service of the property and in their communication. It has taken a lot of stress out of running the business, particularly given that I am often overseas for work and do not always have time to purchase the stock required for the property, or to note any issues that need to be addressed.”Felice (Brunswick)
“HostKeep went above and beyond our already high standards. Coupled with this impeccable work standard, they are a delight to interact with, very polite and friendly. There is little need for us to direct them, as they work with intelligent foresight, seeing to everything from the inside of the oven to the smudges on the power switches.”Alexandra (Fitzroy)
“…Always punctual and reliable, easy to deal with and does a great job! …Fast and efficient and I’m really happy I found them!”Julia (Brunswick & Fitzroy)

Property

A few of our Melbourne properties

HostKeep Blog

Airbnb and the ATO – Clarification on GST

Being at the forefront of a disruptive trend can generate tremendous opportunity, but this is often also coupled with government and regulatory uncertainty. This…

HostKeep Privacy Policy

Privacy Policy The terms “users” or “you” as used in this Privacy Policy, refer to owners, property mangers, individual agents…

Airbnb beefs up insurance for Aussie owners

Great news for Aussie hosts – Airbnb has finally included Australia as an eligible country for its primary insurance offering. Regardless of…

Short-stay vs. traditional long term rental

“Will I make more money by leasing my property as a short stay rental rather than a long term rental?” It’s…

Why do Australian owners wait to go cash flow positive?

There are a couple of things you can hand-on-heart say Australian’s love. We love beautiful weather and lamb on the…

Automating Airbnb’s message & booking system

Since writing this post we have actually moved away from this approach to automated messaging. Instead, we now use smartbnb…

The benefits of short-stay and holiday rental properties

Making the decision to put your investment property up for short-stay rental can be a rewarding one. But owners should…

Rental regulations & disruption (Can I host guests at my place?)

The gig economy is starting to radically reform a bunch of traditional services. We no longer catch a cab –…

Contact Us





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Address of property

HostKeep is currently seeking owners with properties across inner-Melbourne suburbs. Please provide us some details about your property (number of bedrooms, bathrooms etc.) and we'll get back to you in a flash.

Reach Out

We’re all about the personal touch, and are always here to help.

Hospitality Champion?

We’re always on the lookout for organised, good-natured people to join our team. If making guests happy is part of your DNA and you know your way around a bottle of Windex, get in touch at hello@hostkeep.com.au

Our Airbnb listings

You can view all our listings here.

Professional Photography

For property photography, we recommend the amazing team at Photograph Your Space.

Policies

Privacy policy.